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Everything is unlocked. Change one figure and run it again as often as you like. Nothing is deducted, nothing counts down, and none of it expires.

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Fee dates and rates to watch

All guides
Rate schedule in use - Fees index on 20 March and 20 September
The rate that turns a room price into a daily fee - Reset 1 Jan, 1 Apr, 1 Jul and 1 Oct
Fees next change - Re-run your scenario after this date
Basic daily fee - Everybody pays this one, whatever they have.

Your account and help

Access and orders

You have 28 days to choose how to pay. Make it the right choice.

Don't lose over $100,000. Our aged care calculator prices RAD vs DAP and every other way to pay, on your own numbers, to show you your choices before a bad decision costs you.

Mum or Dad needs a nursing home. You have a room price, a deadline and a stack of forms. Here is what nobody mentions: there are several legal ways to pay for the room, and more than $100,000 can sit between the best one and the worst.

An adviser charges $3,500 to $9,000 to work it out, and takes weeks you may not have. This calculator does the maths in about three minutes. Every way to pay, priced and put in order, so you can spot the costly ones before you sign.

  • Free estimate. No card, no sign up
  • Full report $19, paid once. Advisers charge $3,500 or more
  • Optional plain English assistant. It never sees your name
  • Built on the 20 September 2026 government fee rates
30 second estimate

Three numbers. A rough yearly cost.

$
$
$
-
Expect to pay at least $- a year
You could lose $- -

A rough guide for a single person and a $550,000 room. The full calculator uses your real room price and works out every option.

Sound familiar?

Confused by aged care fees?
It is not your fault.

Aged care fees in Australia are hard to follow, and the people paid to explain them rarely do. You were handed all of it in one of the worst weeks of your year. If any of these sound like you, you are in the right place.

"It all happened in one week."

A fall, a hospital stay, then a social worker says Mum cannot go home. Now you are deciding what to do with hundreds of thousands of dollars, tired and upset.

"I can't make sense of the fee letter."

RAD. DAP. Means tested amount. Hotelling contribution. Each one is a real charge with real dollars behind it, written in words nobody outside the industry uses.

"Everyone tells me something different."

The home says one thing and Centrelink says another. Your brother read something online. The friend who "went through this" was on the old rules, which changed in 2025.

"Do we have to sell the house?"

Almost everyone assumes yes. Often the answer is no, and selling when you did not have to can be one of the most expensive mistakes a family makes.

"How do I know this price is fair?"

You are quoted a room price and asked to sign. Nobody shows you what other homes charge, or what the same room costs if you pay for it another way.

So we built the missing piece.

You type in what you have. We apply the real government rules, work out every way you are allowed to pay, and put them in order. No jargon, no appointment, no sales call.

Centrelink won't show you the cheapest way Services Australia works out what you owe. It does not tell you which way of paying leaves your family with the most money.
The aged care home won't either The home quotes its price. It does not have to tell you the cheapest way to pay it, and many staff simply do not know.
An adviser will, for thousands A specialist charges $3,500 to $9,000 and takes weeks. That is the right call for some families. Many just need the numbers.

About three minutes, and you will know which fees apply to you and what is riding on the room. It costs nothing.

The cost of guessing

Same money. Same room.
$179,000 apart.

This is not one decision. It is four, and each one changes the next. Get two of them wrong and the money is simply gone. It is all legal, nobody writes to warn you, and you do not get a second go. Here is how that looks for two example households.

Guessed

The Mitchells: $612,000 left

  • Sold the house quickly, to "be safe"
  • Paid the whole room price up front, in one go
  • Never checked if the government would help pay
  • Did not know one of the fees even existed
Money left after 3 years $612,000
Checked first

The Okonkwos: $791,000 left

  • Kept the house and rented it out for two years
  • Paid part up front and part as a daily fee
  • Checked what each choice did to their Age Pension
  • Knew about every fee, including the one with no limit
Money left after 3 years $791,000
Same money in. Same room. The guess cost this much. $179,000 That is $59,667 a year, or $163 a day, every day of the stay. Nobody broke a rule. There are many legal ways to pay for a room, and the Mitchells were never shown them. So they picked one and paid extra for it for the whole stay. The report that shows your version of this costs $19.

Both households are made-up examples, to show how the choices add up. Your number will be different. That is the whole point. See how the lump sum choice alone moves it.

Your three choices

Three ways to find out what to pay.
Two of them cost you.

Guess
What most families do
Pay an expert
Aged care adviser
RAD or DAP
This calculator
What you pay Nothing now,
tens of thousands later
$3,500 to $9,000 $19, once
How long it takes An afternoon of worrying 3 to 8 weeks About 3 minutes
Ways to pay compared One, and not properly Whatever the adviser models Every one open to you
Change a number and run it again Not applicable A new fee Free, as often as you like
Uses this year's rates No Yes Yes, 20 September 2026
Open at 11pm on a Sunday Yes No Yes

Families who pay too much are not careless. Usually nobody told them there was a choice to make.

Deadlines

Four aged care dates that decide what you pay

Aged care runs on deadlines. Miss one and the choice is made for you, at a price you did not pick and may not be able to undo.

28 days

To pick RAD, DAP or a mix

You get 28 days after moving in to tell the home how you want to pay: one big lump sum, a daily fee, or a mix of both. Say nothing and you are put on the daily fee, worked out at 8.51% a year. It is usually the dearest option. How the split works.

2 years

Until the house hits the pension

For two years after moving in, the old house is ignored when Centrelink works out the pension. On day 731 it counts in full, and a part pension can disappear overnight. Keep, rent or sell.

20 Mar
20 Sep

Fees go up twice a year

The limits and daily fees change twice a year. A sum worked out on old numbers is not a little bit wrong. It is wrong in every line. What changed this round.

1 Nov 2025

A whole new set of rules

Anyone who moved in from 1 November 2025 is on a new fee system. New charges, new limits, and the home now keeps 2% a year of any lump sum, for up to five years. Old rules vs new rules.

What you get

Every way to pay, priced
and put in order

The free estimate shows roughly where you stand. The full report, the Aged Care Funding Decision Report, gives you the exact figures and ranks every option by what it leaves your family. Made to print, email to your brother or sister, and take into the meeting with the home.

Free: find out if there is a problem

  • Whether the government helps pay, or you pay it all
  • Which fees you have to pay, and which you do not
  • The one fee everybody pays, to the cent
  • A rough daily cost, as a range
  • How much money is riding on the room decision

$19: see which option leaves the most

  • Exactly what your income and savings add to the bill, to the cent
  • Every fee shown per day, per week and per year
  • Every way to pay for the room, ranked by what each one leaves your family
  • If you pay the room price yourself: lump sum or daily fee, which leaves more, and by how much
  • If there is a house: keep it, rent it out or sell it, compared side by side
  • What each choice does to the Age Pension, in dollars
  • A year by year forecast, to the end of the stay
  • How much comes back to the family at the end
  • The questions to ask the home and Centrelink before you sign
  • The whole thing as a PDF you can print, charts included

A costly choice never shows up as a line on a bill. It is just money that is not there at the end.

How it works

Work out your aged care costs in 3 steps

If you can read a bank statement, you can use this. Simple mode asks only the questions that decide most of the cost. Advanced mode is there if you want to go deeper.

01

Type in what you have

Savings, income, the house, and the room price you were quoted. No names, no Medicare number, nothing you would not tell a bank teller.

02

See your fees, free

We apply the real government rules to your numbers. You see which fees you pay, which you do not, roughly what a day costs, and how much rides on the way you pay.

03

Unlock every option, ranked

$19 opens the full report: every way of paying worked out and put in order, so the costly one is obvious before you sign. PDF included, ready to print.

Based on the real law

Every number comes from the official fee schedule, the Aged Care Act 2024 and the Aged Care Rules 2025.

Updated when rates change

Rates change on 20 March and 20 September each year, and the interest rate every three months. Your report always says which set it used.

No Medicare, tax file or bank details

We never ask for a Medicare number, a tax file number or a bank detail. The sums run on your own device, and the optional assistant is given figures, never your name.

Pay once. Nothing renews or expires.

One payment, and it is yours with no end date on it. Run the numbers for any home, for either parent, as often as you like. Export the PDF or make a shareable link and keep those too. We never store your card details.

Included with the report

Stuck on a word or a number?
Just ask your report.

Every report comes with an assistant that has read your report: your figures, your options, your numbers. It answers questions about it in plain English. It is not a search box or a help page. It knows what your report says because it has been given it.

Ask Agent
Why does selling the house leave us worse off?
Because the proceeds are counted in full by the means test, while the house itself is only ever counted up to a capped amount. On your figures that adds about $658,000 to your assessable assets. Keeping it and renting it out finishes $99,637 ahead over the three years.
What is a RAD in normal words?
A big deposit you hand the home, like a bond. It is refunded to the estate at the end, minus a deduction of 2% a year. Yours would be…

An example of the kind of answer it gives, on the sample report's figures.

  • It reads your report, not a script Ask why an option ranks where it does, what a term means, what changes if you stay four years instead of three. It answers from your own figures and quotes them back to you.
  • Plain English on a confusing subject It is built for this one subject and told to explain rather than impress: no jargon without the meaning attached, short answers, and no lecture.
  • Optional. Use it or ignore it. It sits behind one button on your report and does nothing until you press it. Nothing in the report is held back from somebody who never opens it, and nothing is sent anywhere unless you ask it something.
  • It never learns who you are What it receives is the figures on your report: amounts and categories. Not your name, not your email address, not your account, and never a Medicare number, tax file number or bank detail, because we do not hold those. The name you can put on the report cover is optional and is not part of what it is given.
  • Your chat is not kept The conversation stays in your browser tab and is gone when you close it. We record that a question was asked so we know the feature is used, never what it said. Section 5 of the privacy policy sets out exactly what does and does not travel.
  • It explains. It does not give advice. It will tell you what the rules say, what each option costs and where the figures come from, and it will not tell you what to do, the same line the report itself holds. Nothing here is personal financial advice.

Price

One payment. No subscription.
A fraction of an adviser's fee.

Pay once. No expiry, nothing to renew, and we never keep your card. It opens the whole report and lets you run the numbers again as often as you like, for as long as you need.

If it cannot model your situation, you get your money back. If the calculator cannot properly model your situation, or something goes wrong, tell us within 14 days and we will refund you. No forms, no argument. We would rather do that than have you rely on a number that does not fit.

Prices in Australian dollars. Paid securely through PayPal, by card or PayPal balance. No PayPal account needed. See a sample report before you decide.

Questions and answers

Aged care costs, RAD and DAP: your questions answered

It is an assistant built for this one subject that has been given your report and answers questions about it in plain English: why an option ranks where it does, what a term means, what changes if an assumption changes. It quotes your own figures back to you rather than speaking in generalities.

You do not have to use it. It sits behind one button on the report and does nothing until you press it. Nothing in the report is held back from somebody who never opens it.

It is never told who you are. What it receives is the figures on your report: amounts and categories. Not your name, not your email address, not your account, and never a Medicare number, tax file number or bank detail, because we do not hold those. The name you can put on the report cover is optional and is not part of what it is given. The conversation stays in your browser tab and is gone when you close it; we record that a question was asked, never what it said. Section 5 of the privacy policy sets out exactly what does and does not travel.

It explains, it does not advise. It will tell you what the rules say and what each option costs, and it will not tell you what to do.

Everyone pays a standard daily fee of $68.93 a day. It is set at 85% of the single pension, so it is the same for everybody.

After that it depends on your money. If your savings or income are above the limits, you also pay up to $22.15 a day towards daily living costs like meals and laundry, and up to $109.45 a day towards your care. Then the room itself comes on top.

So a pensioner with modest savings might pay little more than the $68.93. Someone who funded their own retirement and pays a full market price for a room can go past $85,000 a year. See four worked households.

It depends on what your money would otherwise earn, and one number settles it. If you pay for the room daily instead of as a lump sum, the fee is worked out at the government's set rate, currently 8.51%. A lump sum costs you the return you give up, plus the 2% a year the home keeps (new from 1 November 2025), less any extra Age Pension it unlocks, because a deposit is not counted in the pension assets test. Where you have the choice, the report finds the exact return at which the two come out even for your household. The full comparison.

A RAD is one big refundable lump sum for the room, and a DAP is the same room paid for day by day instead. The DAP is the room price times the government's set rate, now 8.51%, divided by 365. A RAD is paid back when the resident leaves or dies, less a deduction of 2% a year for up to five years under the rules from 1 November 2025. You can also pay part of each. RAD vs DAP explained.

You have 28 days from moving in to tell the aged care home how you want to pay: a lump sum, a daily payment, or a mix of both. Say nothing and you are put on the daily payment in full, which is usually the dearest option. You can change your mind within those 28 days. After that, changes are by agreement with the home only. How the 28 day rule works.

Yes, the balance comes back, but it is usually less than was paid. The home keeps 2% a year for up to five years under the rules from 1 November 2025, plus any daily payments or fees you agreed to have drawn from it. The balance must be refunded within 14 days of leaving, or within 14 days of the home being shown probate or letters of administration. The Commonwealth guarantees it if the home fails. What is refunded.

Often not, and it is one of the most costly and least understood choices in the whole process. The former home is counted in the aged care means test at a capped $219,858 and no more. Sell it and the proceeds count in full, which can raise the fees. Against that, converting counted assets into a refundable deposit can lift the Age Pension, because a deposit is an exempt asset for pension purposes. The two effects pull against each other and the winner changes household by household. Keep, rent or sell.

Yes, but only up to a cap. The former home is counted in the aged care means test at no more than $219,858, however much it is worth. For the Age Pension it is ignored for the first two years after moving in, then counted in full, which can cut a part pension overnight. Selling it turns it into cash that counts in full for aged care fees. How the means test works.

Yes, but only on one fee. The non-clinical care contribution has a lifetime cap of $140,652.80, shared with Support at Home, and a separate four year cap. The caps never cover the basic daily fee, the hotelling contribution or the room itself, so those keep going for the whole stay. Every cap rises on 20 March and 20 September each year. Every fee cap explained.

Because most of what you are paying an adviser for is arithmetic, and arithmetic scales. A specialist statement of advice runs $3,500 to $9,000 and takes three to eight weeks, and a large part of that is modelling exactly what this calculator models. What an adviser adds is a personal recommendation and the licence to make it. We do not do that, and we do not pretend to. What advice actually costs.

Yes, the estimate is free, with no card and no sign up. It tells you whether the government helps pay, which fees apply to you, and roughly what a day costs. The full report, which prices and ranks every way to pay, is a single payment of $19. Nothing renews and nothing expires. If the calculator cannot properly model your situation, tell us within 14 days and we will refund you.

No. We are not licensed to give financial advice, and we do not. We apply the published rules to your figures and show you what they produce: every option priced, ranked and charted, with the working shown so you can check it. It is general information, not a recommendation. The choice you make is entirely yours.

Support at Home, from 1 November 2025. Eight ongoing classifications with annual budgets from $11,010 to $80,137. Clinical care is fully government funded at 0%, independence services attract 5% to 50%, and everyday living services 17.5% to 80%. Since 1 October 2026 personal care, such as showering and dressing, is free as well. Anyone who had or was approved for a package on or before 12 September 2024 is protected by the no worse off principle. The full breakdown.

You only get one go at this. Check it first.

There is no undo. The room price is agreed in writing, the way you pay is set after 28 days, and the 2% a year deduction starts the day a deposit is paid. Three minutes now is the cheapest three minutes of the whole process.

No card. No sign up. Your estimate appears as soon as you finish.



Let's start. See where you stand in about three minutes

Step 1 Just started

    Figures as at -.

    1 What kind of care?

    Everything after this depends on the answer, so it comes first.

    Which of these is it?

    What each one costs: a care home, help at home, a short stay.

    Short steps, and only the questions that decide most of the cost.

    2 The situation

    Couples are assessed on half the combined income and assets.

    The two systems are completely different. What changed.

    The daily bill is made of a basic daily fee, a hotelling contribution, a non-clinical care contribution and the room. On the old rules there is a means tested care fee instead of the two contributions.

    A starting point, not a bet. Where it matters, the report shows how a shorter or longer stay changes the answer.

    3 The family home

    $

    Only the first $219,858 of it is ever counted towards your fees. Never more. Why that matters.

    If someone close still lives there, the house is not counted at all.

    The full report prices all three regardless of what you pick.

    $
    $

    Leave at zero and we estimate it from the value.

    4 Your savings and other assets (not the home)

    These decide how much of your wealth is counted and whether the government helps with the room.

    $
    $

    Counted in full, at any age, whether you have started using it or not.

    $
    $

    Contents are valued at what they would fetch, not what they cost.

    $

    You can gift $10,000 a year and $30,000 over five years. Anything above that is still counted as yours for five years.

    $

    Support at Home contributions count towards the same cap.

    5 Income

    Worth knowing first: how income is counted, the Seniors Health Card and what happens to the pension.

    Not disclosing means the maximum rates apply. How the pension interacts.

    $

    Do not include bank interest or share dividends. We handle those.

    $

    Leave at zero and we work it out for you.

    $
    $
    $

    6 The room

    $

    This is the big lump sum figure the home advertises on My Aged Care. Anything above $789,686 needs government approval.

    $

    Optional extras the home charges. You only pay them if you agreed to them in writing.

    Only so the household table can label the two columns.

    $

    Leave at 0 and we assume the same room price for both. Two people in care means two rooms, and the household total moves by the difference.

    Only used to compare the price you were quoted against the market. It does not change any fee.

    How the daily payment is worked out, and when a lump sum comes back.

    $

    What the home keeps, and what you must keep back.

    6 Your Support at Home budget

    Not assessed yet? Pick any level. The report prices all eight. What each level buys.

    If so, you can never be charged more than under the old programme.

    Clinical care, including personal care such as showering, is free. Everyday living costs the most, so the mix changes the bill.

    7 Your what-ifs: returns, fee rises and the house

    Only used for the forecasts in the full report. Your fees do not depend on them.

    % a year

    This is the number the lump sum choice turns on.

    % a year
    % a year
    % of value
    %

    Agent fees, rates, insurance, repairs and vacancy.

    % of price

    8 Check your answers, then see your costs

    This is everything you have told us. Anything wrong? Tap the line to go back and change it.

    Saved automatically so you can reopen it from My reports. Change one number later and save that as another.

    Free. No card, no sign up. Your estimate appears on the next screen.

    Which fees you pay, and which you do not

    What is at stake

    Pay the wrong way and you could lose $0

    That is the gap between the dearest and the cheapest way to pay for this room, on your own figures. Both are open to you. The full report shows every option in order.

    Specialist aged care adviser $3,500 to $9,000
    At stake on your figures -
    The full report, paid once $19
    Unlock your full report

    Your login and receipt go to this address. It can be different from your PayPal email.

    Secured by PayPal 14 day refund terms Nothing renews

    And you can ask it questions. Your report comes with an optional assistant that has read it and explains any figure in plain English. It is given the amounts on your report, never your name or your email, and the conversation stays in your browser.

    See everything it includes · See a sample report

    If it cannot model your situation, you get your money back. If the calculator cannot properly model your situation, or something goes wrong, tell us within 14 days and we will refund you. No forms, no argument.
    If it cannot model your situation, you get your money back. If the calculator cannot properly model your situation, or something goes wrong, tell us within 14 days and we will refund you. No forms, no argument. See a sample report before you buy.

    Questions people ask before they buy

    Yes, it is included, and using it is entirely your choice. It sits behind one button on your report and does nothing until you press it. Nothing in the report is held back if you never open it.

    When you do ask it something, what it receives is the figures on your report: amounts and categories. Not your name, not your email address, not your account, and never a Medicare number, tax file number or bank detail. We do not hold those in the first place. The name you can put on the report cover is optional and is not part of what it is given. The conversation stays in your browser tab and is gone when you close it. We record that a question was asked, never what it said.

    Section 5 of the privacy policy sets out exactly what does and does not travel, including who processes it.

    No. You pay once and the access is yours. There is no subscription and nothing renews. PayPal handles the payment, so we never even see your card number.

    Yes. One payment covers as many reports as you like, for as many people as you like, and you can save up to 20 of them to compare. If one parent goes into care and the other stays home, the calculator handles that too.

    We update it every time the government does: 20 March and 20 September for the fees, and every three months for the interest rate. Run your numbers again and it uses the new ones, at no extra cost. Every report says which set of rates it used.

    Email us within 14 days. If the calculator cannot properly model your situation, or something goes wrong, we will refund you. No forms, no argument. We would much rather do that than have you trust a number that does not fit.

    What your one payment unlocks

    Total $0.00

    Your login and receipt go to this address. It can be different from your PayPal email.

    Secured by PayPal     Pay by PayPal or card     No renewals

    Two things to know before the numbers make sense

    1
    There is more than one way to pay for the room

    An aged care home advertises a room price, often several hundred thousand dollars. You can pay it as one big deposit that is refunded to the family later, or as a fee every day like rent, which never comes back, or as a mix of the two.

    The room is identical either way. The cost over a few years is not, and the choice is yours, not the home's.

    2
    If you do not have much, the government pays for the room

    There is a point below which you are not asked to pay the room price at all. The government pays the home instead. It depends on what you own and what you earn, and the family home often counts for far less than people expect, or for nothing.

    It is not automatic. Somebody has to work out that you qualify. Families who assume they do not can pay an advertised price they never owed.

    Everything below is those two facts, in real dollars, for thirteen different households. The last three are about help at home and short stays, where there is no room to pay for but the same rule holds: the help only arrives once somebody checks it applies. Worked out on the current fee schedule.

    None of these is you? Work out your own.

    Your figure depends on your room price, your assets, your income and who still lives in the house. It takes about three minutes and costs nothing.

    These are Margaret’s numbers, not yours Margaret is invented: an 84 year old part pensioner in New South Wales, with a $900,000 home, a $550,000 room and a three year stay. Change a single amount and the gaps between the options change, and so can their order.

    Nothing on this page is an answer for your situation. Do not rely on it for a decision about you or your family.
    What it does show is exactly what your own report looks like and how to read it: the same engine, the same 20 September 2026 schedule, and section 01 opening on the options side by side, just as yours will. The charts in the later sections are shown here as outlines.
    RAD or DAP

    The Aged Care
    Funding Decision Report

    Prepared for Margaret Doyle

    ReferenceHA0D72DZMSPrepared2 October 2026Rates20 September 2026 scheduleMPIR8.51%
    01

    Your options, side by side

    Every way Margaret can pay for this room, and what each one leaves her family after 3 years. The care and the room are the same in every option. Only the way the money is arranged changes.

    02

    Your figures at a glance

    Four numbers. The rest of the report shows where they come from.

    What you pay today$216.20a day$78,914 a year
    Means tested amount$73.73a dayAt or over the $73.73 line: no help with the room
    Ways to pay9optionsIn order of what each leaves
    Most left against least left$199,329Over 3 years, everything counted
    You pay the full room price (you can ask the home to lower it)

    Whatever part of the room price you do not pay as a lump sum is charged daily, at the government's interest rate (the Maximum Permissible Interest Rate) of 8.51% a year. On your figures $550,000 is left unpaid, which costs $128.23 a day.

    Your free result showed $108,385. That was the room charge alone, between paying it all daily and paying the biggest lump sum you can. The $199,329 above counts everything: your other fees, the Age Pension, the interest on your money and the house.

    03

    What you pay each day, and what for

    There are 3 separate charges on your bill, each with its own rules. The ones marked "means tested" depend on your income and assets.

    ComponentDailyWeeklyAnnual
    Basic daily fee$68.93$483$25,159
    Hotelling contribution means tested$19.04$133$6,950
    Accommodation payment means tested$128.23$898$46,805
    Total$216.20$1,513$78,914
    Every dollar of the daily bill, by component.

    Basic daily fee. $68.93 a day. It is set at 85% of the single basic Age Pension. Every resident pays it, whatever their income or assets.

    Hotelling contribution (towards meals, cleaning and laundry). $19.04 a day. It starts once assessable assets pass $266,000 or assessable income passes $105,048 a year, and stops rising at $22.15 a day. It has no yearly limit, no lifetime limit and no time limit.

    Non-clinical care contribution (towards personal care). You do not pay this. Your assessable assets are under $552,858 and your assessable income is under $145,818 a year.

    Your room price against what other people pay

    Your room price beside the local median we sampled and the federal health department's average published and agreed prices for 2024-25.
    Average published price (solid) and average agreed price (dashed) for your kind of area, 2021-22 to 2024-25.

    The published price is not always the price people pay. Every home has to put its room prices on My Aged Care. The federal health department also reports what new residents actually agreed to. In 2024-25, across Australia, the average published price was $539,000 and the average agreed price was $470,000. By area, metropolitan homes published $593,000 on average and new residents agreed $504,000.

    Who runs the home matters too. In the same year: for-profit homes $587,000 published and $490,000 agreed, not-for-profit homes $528,000 published and $464,000 agreed, government-run homes $352,000 published and $345,000 agreed.

    What a lower price is worth. Every $10,000 off the room price is $2.33 a day less as a daily payment, or $851 a year, at today's 8.51% interest rate.

    Averages from the Department of Health, Disability and Ageing, Financial Report on the Australian Aged Care Sector 2024-25, Table 1.19. They are averages, rounded by the department, not medians. The Sydney figure is from published room prices on My Aged Care, as at May 2026 (9 prices).

    04

    How the government works out your share

    Centrelink turns your income and your assets into one daily figure, called your means tested amount. It decides whether the government helps with your room. Here is how yours was worked out from what you entered.

    The two components, their total, and the line that decides whether the government helps with your room.
    Assessable income$35,344
    Less the income free area−$36,455
    Counted at 50%$0 a year
    Income tested amount$0.00 a day
    Assessable assets$354,858
    Less the asset free area−$66,500
    Counted at 17.5%, on assets up to $219,858$26,838 a year
    Asset tested amount$73.73 a day
    Means tested amount$73.73 a day
    Line for help with the room$73.73 a day

    The yearly figures are divided by 364 to get a daily figure. That is the rule. Assets of $219,858, or income of $90,130 a year, each come to exactly $73.73 a day on their own. That is the most the government pays towards a room. If your means tested amount reaches it, the government stops helping with the room and you pay the full room price.

    How your assessable assets were built

    Financial assets$120,000
    Superannuation$0
    Investment property$0
    Other assets$15,000
    Former home Counted at the capped value of $219,858$219,858
    Total$354,858

    How your assessable income was built

    Age Pension counted as income for aged care$32,180
    Deemed income on financial assets$3,164
    Total$35,344
    05

    Every way to pay, from most left to least left

    All 9 combinations of what happens to the house and how you pay for the room, each worked out over 3 years. The top row leaves your family the most money.

    #OptionLump sumDaily paymentFees over 3yPension over 3yLeft at the endLess than the top
    1Keep the home and rent it out - biggest lump sum you can fundcash runs out in year 3$53,500$115.76$222,859$47,376$997,785-
    2Keep the home and rent it out - Daily payment in full$0$128.23$236,128$45,695$992,034−$5,750
    3Keep the home, leave it empty - biggest lump sum you can fundcash runs out in year 2$53,500$115.76$220,747$64,360$949,439−$48,345
    4Keep the home, leave it empty - Daily payment in fullcash runs out in year 3$0$128.23$233,107$64,360$945,296−$52,489
    5Sell the home - Lump sum in full$550,000$0.00$208,194$83,420$898,148−$99,637
    6Sell the home - 75% lump sum, 25% daily$412,500$32.06$242,238$76,139$882,306−$115,479
    7Sell the home - 50% lump sum, 50% daily$275,000$64.12$276,158$68,101$865,764−$132,021
    8Sell the home - 25% lump sum, 75% daily$137,500$96.17$308,442$44,770$834,663−$163,121
    9Sell the home - Daily payment in full$0$128.23$340,601$16,275$798,456−$199,329
    Every option, in order of what is left after 3 years. The highlighted bar leaves the most.

    How the order is worked out. Each option is worked forward one year at a time for 3 years. The means test is redone every year, because paying a lump sum, selling the house or spending savings changes it, and so changes the fees. "Left at the end" is the cash in the bank, plus what comes back from any lump sum, plus the house if it was kept. It already takes off the fees paid and the 2% a year the home keeps, and adds the Age Pension, the interest earned and any rise in the house value.

    This is arithmetic, not advice. It shows what the numbers do on the assumptions you set. It does not know your health, your family, your tax or what matters to you, and it does not recommend any option. The choice is yours.

    06

    Lump sum or daily payment?

    The biggest money choice in aged care. Pay a large lump sum that mostly comes back later, or keep your money and pay a daily amount that does not come back.

    Interest rate on daily payments8.51%The Maximum Permissible Interest Rate, a year
    What the home keeps from a lump sum2%a yearFor up to 5 years, since 1 November 2025
    Return where they come out level7.44%Earn more and paying daily leaves more
    What this compares

    This compares the biggest lump sum you could pay, keeping the house ($53,500, because you must keep $66,500), with paying the whole room daily. If your money earns 7.44% a year, the two leave the same amount behind. If it earns more, paying daily leaves more. If it earns less, the lump sum leaves more.

    What is left at the end, for investment returns from 0% to 10% a year. Where the lines cross, the two come out level.
    However long the stay turns out to be, the answer is the same

    The lump sum leaves more behind at every length of stay from six months to twelve years. So the answer does not depend on guessing how long the stay will be.

    If the stay is longer or shorter than you assumed

    Length of stayPay $53,500 as a lump sumPay it all dailyWhich leaves more
    1 year$1,006,752$1,005,666Lump sum by $1,086
    2 years$993,916$991,433Lump sum by $2,483
    3 years$949,439$945,296Lump sum by $4,144
    4 years$900,877$896,733Lump sum by $4,144
    5 years$851,052$846,909Lump sum by $4,144
    6 years$799,934$795,790Lump sum by $4,144
    7 years$747,488$743,344Lump sum by $4,144
    8 years$693,680$689,537Lump sum by $4,144
    What is left at the end for each length of stay from one to eight years, paying $53,500 as a lump sum or paying the whole room daily. Where the lines cross, the answer changes.

    What the room itself costs each year, each way

    The room on its own. Paying daily: the daily payments, which rise each March and September. Paying $53,500 as a lump sum: what the home keeps, what that money would have earned at 4.5% a year, and the daily payment on the rest.

    Over 3 years, the room costs about $144,312 paid daily and about $140,732 paid as a lump sum, counted this way. This leaves out the means test and the Age Pension, which also change with the choice. The ranking in section 05 counts those too, which is why its gap is not the same as this one.

    A daily payment is the unpaid part of the room price, times the Maximum Permissible Interest Rate, divided by 365. Nothing else goes into it. You get the rate that applies on the day you agree the room price, not the day you move in. Daily payments now rise on 20 March and 20 September each year, so they grow over a long stay. A lump sum does not.

    5 more sections and 4 charts, locked for now

    • 07What to do with the house
    • 08Year by year
    • 09What comes back to the family
    • 10What stands out in your numbers
    • 11What to ask before you sign anything

    Everything above is real arithmetic on an invented household. Run your own and your report opens in full, on your own figures.

    And you can ask it questions. Every report comes with an assistant that has read your report and explains any figure in plain English: why an option ranks where it does, what a term means, what changes if the stay is four years instead of three. It is entirely optional and does nothing until you press the button. It is given the amounts on your report, never your name, your email or your account.

    That link is no longer available

    The person who sent it may have switched it off, or the link may not have been copied in full. Ask them to send it again.

    We could not find that link

    The link may have been used already. If you still get emails, contact us and we will stop them.

    Reading helps. Seeing what it will cost your family, on your own numbers, helps more.

    Home care

    Support at Home contributions: what will you pay?

    Your pension status sets the range. Your income and assets set the exact number inside it. Here is the taper, in full, and what the no worse off principle protects.

    Current rates 10 min read Australia
    Support at Home contributions - the taper from full pensioner to self funded retiree

    Your contribution rates, by pension status

    Your situationClinicalIndependenceEveryday living
    Full pensioner0%5%17.5%
    Part pensioner or self funded with a Seniors Health Card0%5% – 50%17.5% – 80%
    Self funded without a card, or means not disclosed0%50%80%

    From 1 October 2026, personal care - help with showering, dressing and taking medicines - counts as clinical care. It is fully government funded, so there is no contribution on it. Contributions still apply to other independence services, such as transport, social support and equipment, and to everyday living.

    "Pensioner" includes anyone on an income support payment, not only the Age Pension. And if your income and assets happen to match those of a full pensioner, you can qualify for the lowest rates even without receiving a payment - but only if you actually disclose them to Services Australia.

    How your exact rate is worked out

    For part pensioners and Seniors Health Card holders, one calculation places you between the two bounds.

    income reduction = 50% × (assessable income − income free area)
    asset reduction = 7.8% × (assessable assets − asset free area)
    taper point = the greater of the two ÷ the maximum reduction amount, capped at 1

    independence rate = 5% + 45% × taper point
    everyday living rate = 17.5% + 62.5% × taper point

    Note that it uses the greater of the income and asset reductions, not their sum - which is the opposite of how the residential aged care means test works. The free areas are the Age Pension test free areas, so they differ for homeowners and non-homeowners and for singles and couples.

    A worked example. A single part pensioner, homeowner, with $200,000 in financial assets and total income including the pension of $45,500. The income reduction dominates, and the taper point lands around 20%, producing an independence rate of about 14% and an everyday living rate of about 30%.

    What it costs in dollars: a worked example

    Contributions are a percentage of what is actually spent, so your service mix matters as much as your rate. On a Level 4 budget of $30,469, with 10% removed for care management, $27,422 is available for services. Spend it 30% clinical, 45% independence, 25% everyday living:

    CategorySpentRateYou pay
    Clinical$8,2270%$0
    Independence$12,34014%$1,728
    Everyday living$6,85530%$2,057
    Total$27,42213.8%$3,785

    $3,785 a year, or about $73 a week, for $30,469 of care. That blended rate falls further if more of the budget goes on clinical services, and rises if more goes on gardening and cleaning.

    Had a Home Care Package? You may be protected

    If you were receiving, or had been approved for, a Home Care Package on or before 12 September 2024, you are protected. Your contributions can never exceed what you would have paid under the old programme, even if you are later reassessed into a higher classification.

    Your situationClinicalIndependenceEveryday living
    Full pensioner0%0%0%
    Part pensioner or Seniors Health Card holder0%0% – 25%0% – 25%
    Self funded retiree0%25%25%

    A grandfathered full pensioner pays nothing at all, ever, on any Support at Home service. Their lifetime cap also stays at the older $88,934.57 rather than $140,652.80.

    If you think you might qualify, check. The date turns on when you were approved, not when services started, and plenty of people approved in mid 2024 do not realise they are covered.

    Skip the means test and you pay the top rate

    If you do not provide your income and assets to Services Australia, you are recorded as means not disclosed and charged at the maximum rates - 50% and 80%. On a Level 6 budget with the mix used above, that is the difference between paying about $6,000 a year and about $19,000.

    There is no penalty for disclosing and no benefit to withholding. If you already receive a payment from Services Australia or the Department of Veterans' Affairs, they use what they hold and you need do nothing.

    Is there a cap on Support at Home fees?

    Yes. The lifetime cap of $140,652.80 is shared with residential aged care's non-clinical care contribution. Once reached, you contribute nothing further to either.

    There is no annual cap and no time cap on Support at Home contributions. And if you cannot afford them, financial hardship assistance is available through form SA462, which can cover some or all of your contributions.

    How and when you pay your contributions

    Contributions are collected directly by your provider, after services have been delivered, on whatever cycle you agree - weekly, fortnightly or monthly. Your provider must issue an itemised monthly statement showing exactly what was spent, what the government paid, and what you contributed. Read it. Errors in service category coding are the most common source of overcharging, because the difference between an independence service and an everyday living service can be as much as 30 percentage points.

    A band is not a rate, and the gap between them is money

    Free: your rate band. The full report gives your precise percentages and prices every classification.

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    Send us a message

    Aged care is one of the largest money decisions an Australian family will ever make. Many make it in a fortnight, under pressure, from a hospital corridor.

    The rules are not secret. They are published in the Schedule of fees and charges, the Aged Care Act 2024 and the Aged Care Rules 2025. They are simply spread across dozens of documents, written for administrators, and indexed twice a year, which is why so few families ever see their own numbers before they sign.

    RAD or DAP does one thing. It applies those published rules to your figures and shows you, in full, what they produce. Every option priced. Every option ranked. All the working shown, so you can check it, question it, or take it to somebody who can.

    We do not tell you what to do. We are not licensed to, and it is general information, not advice. A specialist aged care adviser typically charges $3,500 to $9,000 for a written statement of advice, and takes weeks. Most of that fee pays for the same arithmetic this report does, for $19. What advice costs, and when it is worth it.

    1. About this policy

    This policy explains how XTO Pty. Ltd. (we, us, our) collects, holds, uses and discloses personal information, and how you can access, correct or complain about it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

    It applies to calculatedchoices.com.au and to every email we send you. It does not apply to any third party site we link to.

    2. What we never collect

    We do not ask for, and you should never send us, your Medicare number, tax file number, Centrelink Customer Reference Number, bank account details or card number. The calculator does not need them. If you send one to us anyway we will delete it rather than store it.

    We do not collect sensitive information as defined in the Privacy Act - health information, racial or ethnic origin, political or religious beliefs, sexual orientation, or criminal record. Where the calculator asks about care needs it asks about funding categories, never about a medical condition.

    3. What we collect, and why

    Information you give us

    • Account details - first and last name, email address, and optionally phone, suburb, state, postcode and your relationship to the person entering care. Used to create and secure your account and to deliver what you bought.
    • Saved reports - the figures you entered and the results produced, stored against your account only if you choose to save one. Used so you can return to and compare them.
    • Purchases - the order, amount, currency, access period and the PayPal transaction reference. Used to grant access, issue receipts and meet our tax and record keeping obligations.
    • Correspondence - what you write to us and our reply. Used to answer you and to resolve disputes.
    • Email estimates and reviews - the email address you give us to receive a free estimate, and any review you submit for publication.

    Information collected automatically

    • Technical data - IP address, browser user agent, device type, screen and viewport size, and the referring page.
    • Activity data - the pages you open, the order you open them in, time spent on each, how far you scroll, which calculator steps you complete, and which buttons you press. Used to understand where the site is confusing and to improve it.
    • Advertising identifiers - where you arrive from an advertisement, the click identifier appended to the link (for example Google's gclid) and any campaign parameters, so we can measure which advertising works.

    4. Where the calculation happens

    In your browser, on your device. The figures you type into the calculator are processed locally to produce your result. They are transmitted to us only if you choose to save a scenario to your account. If you never save one, we never receive them.

    Two exceptions, and both are things you have to choose to do:

    • If you ask us to email your free estimate, the headline figure that estimate produced is stored with your email address so the estimate we send you is the one you saw.
    • If you use the optional report assistant, the figures in the report you have open are sent to us and on to the service that answers it. That is the only part of this site that sends anything to a third party, and section 5 sets out exactly what does and does not travel.

    5. The report assistant

    A paid report comes with an optional assistant you can ask questions about your own figures. It is the one part of this site that sends anything to a third party, so it is set out here in full.

    It is entirely your choice, and it does nothing until you use it. Nothing is sent anywhere unless you open the assistant and ask a question. If you never open it, this section does not apply to you at all, and the rest of the report works exactly the same.

    What is sent when you do ask

    • A plain-text summary of the figures in the report you have open - the amounts, categories and comparisons the report already shows you on screen.
    • The question you typed, and the questions and answers already in that conversation, so a follow-up makes sense.

    What is not sent

    • Your name. The name field on the calculator is optional and is used only on your own report cover. It is not part of what the assistant is given.
    • Your email address, your account, your phone number or your street address. The assistant is not told who you are, and is given no way to find out.
    • Your Medicare number, tax file number, Centrelink Customer Reference Number, bank account or card details - we never hold these in the first place. See section 2.

    What travels is a set of amounts and categories. On its own it does not identify anybody, and we do not send anything alongside it that would.

    Who processes it

    The request is answered by Google's Gemini API, which processes it outside Australia - see sections 10 and 11. We do not train any model on your figures and we have no arrangement permitting anyone to do so; what Google does with data sent to its API is governed by its own terms, which we do not control.

    How long it is kept

    • The summary of your figures is held in our server's memory for one hour so a conversation does not have to re-send it with every question, and is then discarded. It is never written to our database.
    • The conversation itself is stored in your own browser tab and is gone when you close that tab. We do not keep a copy.
    • We record that a question was asked, and how long it was, so we know whether the feature is used. We do not record what it said.

    Because the assistant is optional, you can have the entire paid report without any of the above ever happening. Nothing in the report is withheld from somebody who never opens it.

    6. Cookies and browser storage

    We use the following, and nothing else:

    • An authentication cookie - set only when you sign in, so you stay signed in. Strictly necessary.
    • A guest identifier - so a scenario saved before you register can be attached to your account when you do.
    • A session key (browser session storage) - identifies one visit for the activity data described above. It is a random value and is discarded when you close the tab.
    • A visitor key (browser local storage) - a random value kept for up to twelve months so we can tell a returning visitor from a new one. It contains no personal information and is not shared with anyone.
    • Preferences - your light or dark theme choice.

    You can clear or block these through your browser at any time. Clearing them will sign you out and reset your preferences; the site will otherwise work normally.

    7. Analytics and advertising

    We use Google Analytics and Google Ads to measure how people find and use the site and whether our advertising is worth running. Where these are enabled, Google receives your IP address, device and browser information, the pages you viewed, and - when you complete a purchase - the order reference and the amount paid. Google may set its own cookies and may combine this with data it holds from other sources. Google's handling of that data is governed by its own privacy policy, not ours.

    We do not sell your personal information, and we do not disclose it to data brokers, advertising networks other than as described above, aged care providers, financial advisers, insurers, or anyone who might try to sell you something.

    You can opt out of Google Analytics using Google's browser add-on, and you can adjust personalised advertising in your Google account settings.

    8. Payments

    Payments are processed by PayPal. Your card or account details are entered on PayPal's systems and are never transmitted to, seen by, or stored on our servers. We receive only the transaction reference, the amount, the status and the email address associated with the payment.

    9. Who we disclose information to

    • Service providers who host the site, send our email and process payments, and only so they can perform that function.
    • Google, as described in sections 5 and 7.
    • Professional advisers - our accountants and lawyers, under obligations of confidence.
    • A purchaser of our business, if it is ever sold, on terms that require them to honour this policy.
    • Law enforcement, courts or regulators, where we are required or authorised by law.

    10. Overseas disclosure

    Some of these providers store or process data outside Australia, principally in the United States (Google, PayPal) and, depending on our email provider, in other countries. By using the site you acknowledge that we take reasonable steps to ensure overseas recipients handle your information consistently with the APPs, but that we cannot control and are not accountable for how an overseas recipient handles it once disclosed, and that you may not be able to seek redress in that jurisdiction.

    11. Security

    The site runs entirely over HTTPS. Passwords are stored as salted PBKDF2 hashes, not as text anyone here can read. Access to the database is restricted to those who need it. No system is perfectly secure, and we cannot guarantee the security of information transmitted over the internet, but we take reasonable steps to protect it from misuse, interference, loss and unauthorised access, modification or disclosure.

    If a data breach occurs that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme.

    12. How long we keep it

    • Account and saved reports - until you delete them or ask us to.
    • Order and payment records - seven years, as required by Australian tax law. We cannot delete these earlier, even on request.
    • Activity data - up to twenty‑six months, then deleted or aggregated so it no longer identifies anyone.
    • Email leads - until you unsubscribe, then only the record needed to honour that unsubscribe.

    13. Direct marketing

    If you give us your email address for a free estimate we may follow up about the full report. Every commercial email we send identifies us and carries a functional unsubscribe link, as required by the Spam Act 2003 (Cth). We action unsubscribes immediately. You will still receive transactional email - receipts, access details and password resets - because those are not marketing.

    14. Accessing, correcting and deleting your information

    Write to support@calculatedchoices.com.au. We will:

    • give you access to the personal information we hold about you, or explain why we cannot;
    • correct anything inaccurate, out of date, incomplete, irrelevant or misleading;
    • delete your account and every scenario attached to it, subject to the retention periods in section 12.

    We will respond within 30 days and will not charge you for making a request. We may need to verify your identity first.

    15. Complaints

    If you think we have breached the APPs, write to support@calculatedchoices.com.au with "Privacy complaint" in the subject line. We will acknowledge within 5 business days and respond substantively within 30 days.

    If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner: oaic.gov.au, 1300 363 992, or GPO Box 5288, Sydney NSW 2001.

    16. Children

    The site is intended for adults making decisions about aged care. It is not directed at children and we do not knowingly collect personal information from anyone under 18.

    17. Changes to this policy

    We may update this policy. The effective date at the top changes when we do. Where a change is material we will tell you by email or by notice on the site before it takes effect. Continuing to use the site after that means you accept the updated policy.

    18. Contact

    Privacy Officer
    XTO Pty. Ltd. (ACN [ACN NOT SET])
    Level 1, 457 Elizabeth Street, Surry Hills NSW 2010
    support@calculatedchoices.com.au

    1. Agreement

    By using calculatedchoices.com.au (the site) or buying a pass you agree to these terms. If you do not agree, do not use the site. In these terms we, us and our mean XTO Pty. Ltd.; you means the person using the site or, where you use it on behalf of another person or an entity, both you and that person or entity.

    2. Eligibility

    You must be at least 18 and legally able to enter a contract. The site is intended for use in Australia and applies Australian law and the published Australian aged care fee rules only. If you use it from outside Australia you do so on your own initiative and are responsible for local compliance.

    3. What this service is

    RAD or DAP is an information and calculation service. It applies the published Australian aged care fee rules to figures you supply and reports what those rules produce, showing its workings and naming the fee schedule used.

    4. What it is not

    It is not financial product advice, personal advice, legal advice, tax advice, accounting advice or aged care placement advice, and it is not a recommendation to acquire, dispose of or deal in any financial product.

    • We do not hold an Australian Financial Services Licence and are not authorised representatives of any licensee.
    • We do not know your full circumstances, objectives, financial situation or needs, and nothing produced by the site takes them into account.
    • Where the report ranks options it does so on a single arithmetic measure that deliberately ignores everything a number cannot capture - health, family circumstances, tax position, estate planning, aged care quality, and what actually matters to you.
    • We receive no commission and have no relationship with any aged care provider, adviser, broker, lender or product issuer.

    You should obtain independent, licensed advice before acting. Any decision you make is yours.

    5. Accuracy and estimates

    We take considerable care to keep the rates current and the formulas right, and every report prints the schedule it was built on. Even so:

    • All output is an estimate based on the figures you entered. If those figures are wrong, incomplete or out of date, the output will be too.
    • Your actual fees are determined by Services Australia after a formal income and assets assessment, and by the written agreement you sign with the aged care home. Those prevail over anything the site produces.
    • Rates, thresholds and caps change by legislation and indexation, and legislation can change without notice or retrospectively.
    • Projections rely on assumptions about the future - investment returns, indexation, home values, length of stay - which are inherently uncertain and will not be accurate.

    Always confirm before you act.

    6. Your responsibility for decisions

    You acknowledge and agree that you are solely responsible for evaluating the output, for verifying it against official sources, for obtaining independent professional advice, and for every decision you make or do not make. We are not your adviser and no fiduciary or advisory relationship arises from your use of the site.

    7. Accounts

    You are responsible for keeping your password confidential and for everything done under your account. Tell us immediately at support@calculatedchoices.com.au if you suspect unauthorised use. We may suspend or close an account we reasonably believe is being used in breach of these terms.

    8. Passes, price and payment

    • A pass grants access to the full report from the moment payment is confirmed, and it does not expire. It does not renew and nothing is charged automatically. There is no subscription and no card is kept on file.
    • Prices are in Australian dollars and include GST where applicable. We may change prices at any time; the price shown when you buy is the price you pay.
    • Payment is processed by PayPal under its own terms. We do not receive your card details.
    • A pass is for personal or single household use. It is not transferable and may not be shared, resold or used to provide a service to others.

    9. Reports you export

    A report you export as a PDF or otherwise save remains yours to keep and to show to family, an adviser or an aged care provider. That licence is personal and non‑commercial. It does not permit republication, resale, or use as part of a product or service you provide to others.

    10. Refunds

    Our promise: if the calculator cannot properly model your circumstances, or something has gone wrong, write to us within 14 days of purchase and we will refund the pass. No form and no argument. We would rather refund you than have you rely on a number that does not fit.

    This is a voluntary commercial guarantee offered in addition to, and it does not limit, your rights under the Australian Consumer Law. Refunds are made to the original payment method within five business days of us accepting the request.

    11. Acceptable use

    You must not:

    • scrape, crawl, harvest, mirror or systematically extract the site or its content;
    • attempt to access the paid report engine, any account, or any data without authorisation;
    • reverse engineer, decompile or attempt to derive the source of any part of the service;
    • interfere with the site's operation or security, or impose an unreasonable load on it;
    • resell, sublicense or commercially exploit the service or its output;
    • use the site to provide financial, legal or placement advice to third parties; or
    • use it unlawfully, or to infringe anyone's rights.

    12. Intellectual property

    All content, code, calculation methodology, report design, text and branding on the site is owned by us or licensed to us and is protected by copyright and other laws. Legislated rates and government data are not owned by anyone; our expression, arrangement and implementation of them is. Nothing in these terms transfers ownership to you.

    13. Availability

    We aim to keep the site available but do not guarantee it will be uninterrupted, timely, secure or error free. We may modify, suspend or discontinue any part of it, and may perform maintenance, at any time. If we permanently discontinue the service while your pass is running, we will refund the unused portion.

    14. Third parties

    The site relies on third party services including PayPal, Google and our hosting and email providers, and links to third party sites and government resources. We are not responsible for those services or sites, their availability, their content or their terms.

    15. Australian Consumer Law

    Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have problems with the service rectified in a reasonable time and, if this is not done, to cancel your contract and obtain a refund for the unused portion of the contract.

    Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law or any other law which cannot lawfully be excluded, restricted or modified. If any part of these terms would do so, that part does not apply.

    16. Limitation of liability

    Subject always to section 15, and to the maximum extent permitted by law:

    • the site and its output are provided "as is" and "as available", and we exclude all warranties, conditions, guarantees and representations not expressly set out in these terms, whether express, implied, statutory or otherwise, including as to accuracy, fitness for a particular purpose, merchantability and non‑infringement;
    • we are not liable for any indirect, incidental, special, punitive or consequential loss, or for any loss of profit, revenue, savings, opportunity, goodwill, data, anticipated benefit, or for any loss arising from a decision made or not made in reliance on the site, however arising and whether in contract, tort (including negligence), statute or otherwise, even if we were advised of the possibility;
    • our total aggregate liability to you for all claims connected with the site or these terms is limited, at our election, to resupplying the service or to refunding the amount you actually paid us in the twelve months before the claim arose; and
    • where liability cannot be excluded but can be limited, it is limited as set out above.

    You agree that this allocation of risk is reasonable given the price of the service and that the service is information rather than advice.

    Our liability is reduced to the extent your loss is caused or contributed to by you, including by entering incorrect figures, by failing to verify output against official sources, or by failing to obtain independent advice.

    17. Indemnity

    To the maximum extent permitted by law, you indemnify us against any claim, loss, liability, cost or expense (including reasonable legal costs) arising from your breach of these terms, your misuse of the site, or your provision of the site's output to a third party who relies on it. This does not apply to the extent the claim arises from our own breach, negligence or wilful misconduct.

    18. Termination

    You may stop using the site at any time. We may suspend or terminate your access immediately if you breach these terms. Sections 4, 5, 6, 9, 12, 15, 16, 17, 19 and 20 survive termination.

    19. Privacy

    Our Privacy Policy forms part of these terms and explains how we handle personal information.

    20. Governing law

    These terms are governed by the laws of New South Wales, Australia. You and we submit to the non‑exclusive jurisdiction of the courts of New South Wales and the courts entitled to hear appeals from them.

    21. General

    • Changes. We may amend these terms. The effective date changes when we do, and material changes will be notified by email or on the site before they take effect. The terms in force when you bought a pass govern that purchase.
    • Severability. If a provision is unenforceable it is read down to the minimum extent necessary, or severed, without affecting the rest.
    • Waiver. A failure to enforce a right is not a waiver of it.
    • Assignment. You may not assign these terms without our consent. We may assign them on a sale of the business.
    • Entire agreement. These terms and the Privacy Policy are the entire agreement between us about the site.

    22. Contact

    XTO Pty. Ltd. (ACN [ACN NOT SET])
    Level 1, 457 Elizabeth Street, Surry Hills NSW 2010
    support@calculatedchoices.com.au

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